Where can I get IN REACH from?2017-09-01T16:08:19+05:30

IN REACH is now available on the Microsoft Office Store

What if I am already using “Knowledge Exchange”?2017-09-01T16:09:25+05:30

Knowledge Exchange (KE) was the earlier version of IN REACH . It is now deprecated and no longer available on the Office Store. However a stripped down version of IN REACH with the same features as in Knowledge Exchange can be requested so that you can use the KE product with new interface and UX. Please contact us here.

What kind of support can be expected on purchase of the product?2017-09-01T16:10:38+05:30

Product User Manual and How-to help guide can be downloaded from the Office Store. These would answer most of your questions from product installation to usage. In addition to that our support team can always be contacted for fast response.

If I have questions about pricing, policies, refunds etc. whom do I contact?2017-09-01T16:11:06+05:30

Please read the End-user license agreement (EULA) carefully. Cancellations and refunds are handled by the Microsoft Office Store. However if you have any other queries related to pricing and customization, you just have to drop in a line for our support team and we will get back to you at the earliest.

How long does it take for my license to process?2019-03-19T15:41:22+05:30

Since you are purchasing the product from the Office Store it would be processed immediately on purchase according to the Microsoft Office Store terms and conditions.

How can one utilize the free SharePoint consulting hours on purchase of IN REACH?2017-09-01T16:12:50+05:30

Depending upon your product subscription plan, your free Consulting hours can be utilised for branding the product with your company’s theme, or simple customizations, requirements gathering and analysis, and custom development. Any effort over and above the free hours would be chargeable. Our skillset includes latest web development technologies including HTML5, CSS, Bootstrap and JavaScript, jQuery, AngularJS, ASP.Net and C# and so on.

How long does the trial version last?2017-09-01T16:13:49+05:30

The trial version is available to the user for 15 days on Office Store, and 30 days for Enterprise Customers.
A longer trial period may be requested if you are an Enterprise Customer